Certification in Quality Management
Level: Professional Certification
Duration: 3 Months
Faculty: Professional Certifications
Department: N/A
Branch: Quality Management
Fees: 62,000 KES Entire Course
Examining Body: Internal
Modes: Blended (Online + In Class)
Ideal For: High School Leaver Undergraduate Student Postgraduate Student Working Professional Career Switcher Adult Learner Skills Upgrade Educator or Teacher Government Staff General Public
Campuses: Main Campus
About This Course
Quality is a competitive advantage when it is systematic — not heroic firefighting. Learn QMS principles, process control, auditing, and continuous improvement aligned to ISO thinking.
Why this certification matters for your career
Certified quality practitioners reduce waste, rework, and reputational risk while improving customer satisfaction and compliance scores.
Quality certification opens roles in manufacturing, healthcare, education, hospitality, and any organisation pursuing ISO certification or supplier approval.
Who should enroll
- Quality assurance and control officers
- ISO implementation team members
- Operations and production managers
- Internal auditors and risk managers
Learning outcomes
- Explain QMS principles and ISO 9001 fundamentals
- Map processes and identify improvement opportunities
- Plan and conduct internal quality audits
- Apply basic statistical process control concepts
- Lead corrective and preventive action cycles
Entry Requirements
OPEN
Course Structure
Programme coverage
- Introduction to quality and customer focus
- Quality management systems
- Process approach and documentation
- Internal auditing techniques
- Tools for continuous improvement
- Risk-based thinking and performance evaluation
