Certificate in Tours and Travel Management
Level: Professional Certification
Duration: 12 Months
Faculty: Professional Certifications
Department: N/A
Branch: Tourism Management
Fees: Contact Institution
Examining Body: Internal
About This Course
Kenya’s tourism sector rewards professionals who combine customer service, destination knowledge, and booking systems skill. This certificate builds employability in agencies, hotels, DMCs, and corporate travel.
Why this certification matters for your career
Structured modules cover ticketing concepts, itineraries, customer care, and entrepreneurship in travel — preparing you for front-office and operations roles.
Certificate holders compete for travel consultant, reservations, and tour coordinator roles in a recovering and growing tourism economy.
Entry Requirements
OPEN
Course Structure
Programme coverage
- Introduction to tourism and travel industry
- Geography, destinations and attractions
- Customer service and communication
- Travel operations and documentation
- Tour guiding and itinerary design
- Entrepreneurship in travel business
