Certificate in Office Administration
Level: Certificate
Duration: 1 Year
Faculty: N/A
Department: N/A
Branch: Office Management
Fees: Contact Institution
Examining Body: KNEC
About This Course
Office Administration deals with overseeing the daily functions of various inter-disciplinary departments to have operations flow smoothly and reduce the workload from higher level Managers.
Entry Requirements
- K.C.S.E; D plain (KNEC) Certificate
- Holders of Artisan Certificate examined by KNEC.
- Level 4 from TVET CDACC.
Course Structure
Basic Units
• Demonstrate Communication Skills
• Demonstrate Digital Literacy
• Demonstrate Entrepreneurial Skills
• Demonstrate Workplace Ethics & Practices
Core Units
- Demonstrate Shorthand Skills
- Demonstrate ICT Skills
- Manage Front Office Operations
- Manage Office Mail
- File Office Documents
- Coordinate Official Meeting
- Manage Office Security
- Manage Office Telephone Calls
- Process Computerized Documents
- Industrial Attachment