Airline Customer Service
Level: Diploma
Duration: 12 Months
Type: Long Course
Faculty: N/A
Department: N/A
Discipline:
Branch:
Fees: 30,000 KES Per Term
Examining Body: IATA
Modes: Onsite (In Class) Online Blended (Online + In Class) Distance Learning Evening Classes Weekend Classes Self-Paced Online
Ideal For: High School Leaver Undergraduate Student Postgraduate Student Working Professional Career Switcher Adult Learner Skills Upgrade Educator or Teacher Government Staff General Public
About This Course
aviastion fundamentals
effective communication
conflict and complaint management
tech-driven service
professional grooming and etiquette
Entry Requirements
C-(MINUS)
Course Structure
semester 1:foundation modules
semester 2: core operation modules
semester 3: advanced modules
semester 4:pracical component.
Career Opportunities
kenya airways careers
kyward airlines
cutomer service in airport