Airline Customer Service
Level: Diploma
Duration: 12 Months
Faculty: N/A
Department: N/A
Branch: Airline Customer Service
Fees: 30,000 KES Per Term
Examining Body: IATA
Modes: Onsite (In Class) Online Blended (Online + In Class) Distance Learning Evening Classes Weekend Classes Self-Paced Online
Ideal For: High School Leaver Undergraduate Student Postgraduate Student Working Professional Career Switcher Adult Learner Skills Upgrade Educator or Teacher Government Staff General Public
Campuses: Main Campus
About This Course
aviastion fundamentals
effective communication
conflict and complaint management
tech-driven service
professional grooming and etiquette
Entry Requirements
C-(MINUS)
Course Structure
semester 1:foundation modules
semester 2: core operation modules
semester 3: advanced modules
semester 4:pracical component.
Career Opportunities
kenya airways careers
kyward airlines
cutomer service in airport